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Steps for Service Call Logging Policy

Step 1:

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Call Toll Free No. 1800 103 0066/ 180011 6600 Or mail us to customercare@ricoh.co.in

 

Step 2:

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Provide your Machine Serial No., complete address with pin code, contact details along with the problem you are facing to the Customer Care Executive

 

Step 3:

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Take your Service Request No. from Customer Care Executive for future refrence

 

Step 4:

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Service Engineer will visit your place within next 24 Hrs*

 

Step 5:

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Engineer will fix the problem and take your feedback