Ricoh India has a sales and service network, present across the country with 15 branch offices, 210 dealers, more than 300 company and 300 dealer service engineers, covering the remotest of areas besides being present in small cities and large metros.
Some of Ricoh's Customer Service processes:
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Customer friendly service call logging system. |
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Service Call Handling Procedure (SCHP) to ensure high uptime for the machine. |
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Customer Complaint Handling Process (CCHP) for fast & effective complaint resolution. |
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Automated process to ensure continuous availability of consumables/spare parts. |
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Use the Ricoh Online Knowledge base for trouble shooting and FAQ's about your office equipment.
 Go to Online Support |
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In an increasingly complex world, Ricoh is committed to simplifying how people work, for when ideas are shared, great things happen. All our cutting edge products aim at facilitating this process.
More about Technical Support
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Ricoh has greatly extended its global sales and service network to match growing demand their renowned channels. Thus, the Ricoh Group delivers state-of-art products and services to the customers worldwide.
More about Driver Download
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For more information regarding our products, please fill in our enquiry form.
Enquiry Form
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